Free PDF The Upside Down Pyramid: How to Turn Your Organization Upside Down and Turn Your Profits Right Side Up, by James Skinner|| Mark Victor Han
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The Upside Down Pyramid: How to Turn Your Organization Upside Down and Turn Your Profits Right Side Up, by James Skinner|| Mark Victor Han
Free PDF The Upside Down Pyramid: How to Turn Your Organization Upside Down and Turn Your Profits Right Side Up, by James Skinner|| Mark Victor Han
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Who are the most valuable people in your organization? Upper Management, Human Resources, Marketing, Customer Service, or the CEO? Many companies focus on management from bottom to the top, like a pyramid. The bottom line employees want to please their manager, the manager wants to please their executives, the executives wants to please their CEO, and the the CEO wants to please their owners. But what about the customer?
“The Upside-Down Pyramid” is a management strategy that shows you how to take your organization and refocus company goals toward the customer. The customer after all is paying everyone’s salary! Successful business leadership that focuses on the needs and wants of the customer is what makes happy and lifelong customers. Turn your organization pyramid upside down and find the happy customers you have always wanted.
- Sales Rank: #2143905 in eBooks
- Published on: 2013-04-23
- Released on: 2013-04-23
- Format: Kindle eBook
Most helpful customer reviews
0 of 0 people found the following review helpful.
Quick Easy Read and Great Concept
By Amazon Customer
So this is the second title from this group of authors that I have read....I liked it because the book was direct, easy to read and thought provoking...for the cost of 99 cents, the value exceeded that and it took very little time to read...this can create an idea of how you can really serve your customers....
0 of 0 people found the following review helpful.
Short and powerful read on creating a better business model
By Sierra
Good book!
I like the concept of turning it upside down. Pushing the information downward to push the power downward is a very important and powerful point.
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